10-04-2024 6:50 PM
Item not received, request is open, ebay asked if if I want to take action but its not working, can anyone help please
10-04-2024 6:53 PM
You will be able to escalate the case to ebay after 3 complete working days. The option won't be there before that.
10-04-2024 6:55 PM
Give it another day and try again. Come back if it still doesn't work.
10-04-2024 8:18 PM
Excellent I'll do that many thanks
10-04-2024 8:50 PM
When I had a case open eBay emailed asking if I wanted to take action a day earlier than I actually could.
11-04-2024 1:42 PM
Hi, thank you for that, I will try again tomorrow, jo
15-04-2024 4:24 PM
Ebay has given me until 3rd May to take action otherwise they will assume the issue is resolved, but TAKE ACTION is still not working yet..
15-04-2024 5:36 PM - edited 15-04-2024 5:44 PM
An ask eBay to step in link should appear on the case once the 3 business days is up.
Is it there?
16-04-2024 2:42 PM
Finally got the issue resolved by ebay, they have issued refund..many thanks to everyone who responded