12-04-2024 9:03 PM
My ability to create vouchers from nectar points has suddenly stopped.
On the page for nectar on the app I have the message "REQUEST PERMISSION TO CREATE VOUCHERS" and that I have to ask the Nectar account holder (that's me) for permission. But I've gone all over my Nectar account webpage and I can't see how I'm meant to it.
Maybe I'm just missing a button somewhere. I was able to create one back in December, so I have no idea what's changed. I tried unlinking and then relinking the accounts but that changed nothing.
And help getting this turned back on would be appreciated.
13-04-2024 6:40 AM
This is an ongoing issue some members are, and have been experiencing, that's been happening for quite a few years.
I'm tagging marco@ebay an eBay Community team manager, perhaps he can add your account to to the ticket for the tech team to view, see if they can help.
01-05-2024 7:30 PM
Any luck sorting this? I'm having the same problem.