04-04-2024 4:13 PM
Hi,
just been on on my ebay account and it states nectar account temporarily disabled please contact nectar customer support which I did and they say its an ebay issue. Whoevers problem it is why didn't they inform me! Please help
04-04-2024 4:56 PM
We are members here like yourself so cannot contact Nectar or eBay for you.
First, try this, go to your My eBay drop down menu click on the Nectar logo at the bottom, see if it allows you to add your Nectar card there. You do need a PC / laptop for this, and not the app or mobile browser, and use Chrome or Firefox they work best with eBay.
If you are still having issues, contact Dave, a community manager here: dave@ebay he will add your account to a ticket for the team to look at, and hopefully fix for you.
05-04-2024 2:42 PM
Ive escalated this to our Nectar Team to review, I'll come back to you as soon as I have an update.
Thanks,
Dave
05-04-2024 6:06 PM
Your account is refreshed. You should be able to log in and add your card now.
Thanks,
Dave
28-04-2024 11:45 PM
Hi,
Same here, just been on on my ebay account and it states nectar account temporarily disabled please contact nectar customer support, they say its an ebay issue. Could you please help?
29-04-2024 5:22 PM
30-04-2024 3:30 PM
31-05-2024 11:35 PM
I am having the same problem too. Please help
03-06-2024 4:02 PM
Hi @peterhogben,
I have escalated this to the Nectar team for a review and will update you as soon as I have an update.
Thanks,
Anita
03-06-2024 5:16 PM
@peterhogben, the team has come back to me and advised me that the issue was resolved, and your accounts appear to be successfully linked.
If you need any further help, please let me know.
Thanks,
Anita
03-06-2024 5:32 PM