Ebay nectar account temporarily disabled

[dibdenfamily]

Hi,

just been on on my ebay account and it states nectar account temporarily disabled please contact nectar customer support which I did and they say its an ebay issue. Whoevers problem it is why didn't they inform me! Please help

[tressygirl]

We are members here like yourself so cannot contact Nectar or eBay for you.

First,  try this,   go to your My eBay drop down menu click on the Nectar logo at the bottom,    see if it allows you to add your Nectar card there.  You do need a PC / laptop for this,  and not the app or mobile browser,  and use Chrome or Firefox they work best with eBay.

If you are still having issues,  contact Dave,  a community manager here:  dave@ebay  he will add your account to a ticket for the team to look at,  and hopefully fix for you.

[dave@ebay]

Hi @dibdenfamily 

Ive escalated this to our Nectar Team to review, I'll come back to you as soon as I have an update.

Thanks,

Dave

[dave@ebay]

Hi @dibdenfamily 

Your account is refreshed. You should be able to log in and add your card now.

Thanks,

Dave

[kliuk03]

Hi,

Same here, just been on on my ebay account and it states nectar account temporarily disabled please contact nectar customer support, they say its an ebay issue. Could you please help? 

[dave@ebay]

Hi @kliuk03 

Ive escalated this to be reviewed, I'll come back to you as soon as I have an update.

Thanks,

Dave

[dave@ebay]

Hi @kliuk03 

Your account has been updated, you should now be able to log in and register your new card.

Thanks,

Dave

[peterhogben]

I am having the same problem too. Please help

[anita@ebay]

Hi @peterhogben,

I have escalated this to the Nectar team for a review and will update you as soon as I have an update. 

Thanks,

Anita

[anita@ebay]

@peterhogben, the team has come back to me and advised me that the issue was resolved, and your accounts appear to be successfully linked.

If you need any further help, please let me know.

Thanks,

Anita

[peterhogben]

It’s already been unblocked. But I will let you know if it’s blocked again.