Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Item faulty outside of 30 day period
A buyer has messaged me asking how to resolve a situation where a sale of a new electrical product has apparently gone faulty 2 months+ past the delivery date. Of course I know the 30 day faulty goods return rule, and that I'm not obliged, nor can I ...
Sellers beware of a return scam - changing delivery address on returns label
We have had two buyers try to scam us recently using eBay returns. It appears that they open a return as normal on eBay and obtain their Royal Mail Tracked Returns label. However, the item is returned to a different address delivered by the same Roya...
Unfair feedback that eBay refuse to remove
Hi all, I'm hoping someone might have a suggestion because I have tried everything I know. Last month a buyer contacted me to say that his purchase item was faulty and he wanted to return it. I messaged him back asking if he was able to print of a re...
FREE for Private Sellers to Sell Pre-Loved Clothing Items on .co.uk as of Today! *08/04
Hi folks, As from today, it's now FREE for private sellers to sell any pre-loved clothing item listed from today or those pre-loved clothing items already listed which sell from today (8th April) will not be charged any basic listing fee's or FVF's. ...
For parts or not working - not as described
Sorry, another question! I've listed some machinery and vehicle major units, engines and the like. They've been stored unused for some years; some I knew the condition of before storage, some are a bit of an unknown, any of them might have deteriorat...
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...
EBay service metrics help!
Hello all, hoping you can help me, I've just noticed that eBay has started making me expected delivery times longer, rather than showing "next working day" it now shows "3 working day" so got me looking into my service metrics, and I am very surprise...
Algorithm Shenanigans Perhaps?
OK, I find this a bit odd but gonna mention it anyway. So, as private sellers, the wife and I have one account to sell the many kids toys that we purchased for them over the years and one to sell unwanted household goods and just about everything els...
Resolved! Non payment
I am getting totally fed up with the number of bidders who do not pay. It is definitely on the increase and I am not sure quite what measures eBay are taking to counteract this. I know the bidder will get a strike but how does this affect their abili...
Member wants to view an item - not sure I can give contact details
Another member wants to view some collection only items I have listed. It seems to me that to provide my contact details so they can do so breaches the member to member contact policy, which says: "We don't allow our members to ... Exchange any perso...
Resolved! Can anyone help with this question?
I've not sold for over a year so a bit rusty and was looking at the 'Fees for private sellers' page where it says .. "Free selling for pre-owned clothesIt's now free for UK based private sellers to sell clothes. You won't pay final value fees or regu...
buyer problems
Have found out today that a buyer who gave me negative feedback does it all the time - have checked her feedback to others and she gives everyone an AVOID THIS SELLER notice. Its ridiculous because when I contacted e bay they did nothing about the se...
Downfall in Sales - February 2024
Has anything changed recently as we noticed Sales have Dropped once again since Last week.We have gone down from steady sales of 10-12 to 0 from last week. Any suggestions would be much appreciated.
Cancelling bids
Hello helpful people,Question 1. how do I cancel a bid ?( I just can't find the relevant page again!)Question 2. How did they manage to bid in the first place?Because... the reason I need to cancel is, 'a Country I don't ship to' and somebody else fr...
What the heck? eBay Fees!
Hi everyone OK so I have only just made my first sale - my store has been open for about 2 weeks at this point. I am new to eBay but not new to business so I am still trying to figure everthing out on here but so far, I am not sure eBay is for me. Th...
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