Ebay Paypal Seller

[mose-rebe]

Hello Guys

I'm having an issue with my sellers account, my buyers are not able to buy any of my items at all. I've confirmed with paypal that the account is verified and confirmed with my buyers that they are able to buy other sellers' products

When trying to buy my items, the buyers get the message

"We can't process your payment. Try again, or select a different payment method"

We've tried all the advised steps to no avail, could someone help please, we're completely stumped, honestly... do you reckon this is a technical glitch? Who can help with this?

Some troubleshooting solutions recommeded by ebay and which we've tried are

1. Clearing cache for buyers

2. Using the credit/debit card options for buyers

2. Relisting the items for me as the seller

[pixiesen2012 · Accepted solution]

click on 'sell similar' to see what email address is in the payment field

then if it is an email account you can still use, log into your paypal account and add it to your profile,

[tobiasd4 · Accepted solution]

OP is new seller based in singapore, too early for international sales.

[pixiesen2012 · Accepted solution]

I know, but they said local buyers couldn't buy either

[mose-rebe · Accepted solution]

this worked, thank you so so much! I'm so grateful, have the BEST day ahead:)