Hi.......Am looking for information/advice re what other people are experiencing re this issue, that most are very unlikely to have even thought to check. There is something very badly wrong with the Ebay system, at user's expense, that I neither understand the workings of, or the purpose of. But it is completely out of order! And having recently been told that submitting a complaint is pointless (that at best it will only be viewed as "feedback"), and that it's extremely unlikely that anything will be done about it at all, I'm just hoping that if more people are made aware of how they are are being actively disadvantaged, then more complaints might just make it slightly more likely that Ebay will bother to do something about it.
The issue is Ebay adversely affecting potential international sales by actively blocking international access to UK sellers' other listings, as should always automatically ALL be accessible through the standard "see other items" links, whichever country those links are used from! So if you haven't ever checked, do please go now to see if all your UK listings that are eligible to be viewed on Ebay.com and Ebay.ca (ie with appropriate postage quoted) can really be viewed from "see other items" links (as checked from the USA and Canada) as they should be. I predominantly sell art, but I have no idea what criteria they are using to so improperly restrict visibility or what other categories of items may be being affected as well, if affected at all. There's nothing "wrong" or inappropriate re anything of mine, though, and whatever the glitch is, it seems to be affecting paintings (watercolours/oils) rather than drawings. At least that's how it looks re the US where only about 1/3 of my listings are even being acknowledged to exist. From Canada it's different, about 2/3 of my listings are being acknowledged to exist. And while that's better, reality is that that's still just appalling! That Ebay is actively hiding ANY listings from view (for whatever spurious/ridiculous/unaccountable supposed reason), is simply UNTENABLE!
Just to be clear, I have only now thought to check what American and other nationalities are shown re what I'm selling, from the perspective of apparently being in those other countries, after relatively recently acquiring a VPN. Previously I had just wrongly taken it on trust that my other listings will all be accessible via the "view sellers other items" links, if I can just interest people enough to get them to click on those links. That function works in this country. And since I do still sell occasional things to America in spite of the extra charges involved, I like to help facilitate that by paying the extra £0.30 for American and Canadian visibility re selected items. That being done on trust that that North American visibility will then help lead people back to related other items, and to all my other listings generally. But what is the point in that if the very existence of those other listings, as now discovered, is being actively hidden/blocked by Ebay? My trust has therefore been despicably abused, and what facility there may have been to sell to either the US or Canada culpably adversely affected!
Just to be clear as well, it isn't as if the hidden listings are somehow not eligible to be viewed on ebay.com or ebay.ca. They are still findable, but only by a specific search for the item, as sometimes, but not always, shown as available from international sellers. So there's nothing remotely intrinsically wrong with them, Ebay is just actively disallowing their association with me, as the seller, or with the other (often related) things being sold.
WHO ELSE IS BEING AFFECTED BY THIS? WHAT OTHER CATEGORIES ARE AFFECTED OR NOT AFFECTED?WHO ELSE HAS EVEN EVER CHECKED THE INTERNATIONAL VISIBILITY OF THEIR LISTINGS?
Advice appreciated.......................J
