Trying to purchase postage label - something went wrong

[eveyaa]

On both app and desktop, when I try to purchase postage label it says something went wrong or technical difficulties please try again. Any ideas?

[tressygirl]

Yep,  others are reporting this,  so it's a new,  temporary fault.

As with all these glitches,  it's always a case of ...   ' please try again later'.

[thisnthatbargains2014]

having the same problem

[finemotorskills]

Me too, can't purchase any postage to send parcels. Tried in 3 different browsers, same technical fault.

[marco@ebay]

Hi everyone,

We are seeing other users reporting the exact same issue, so I will be reviewing this for you. I will post back here once I have an update for you. In the meantime, you can track this issue here. 

Thank you,

Marco

[natsh9180]

I am the same. I was literally searching everywhere online for a solution because I am desperately wanting to post something now. But guess we will have to wait for a few hours for it to be fixed. 

[emkey_90]

I don't want to say that everyone is experiencing that, but it looks like it. I hope it will be fixed soon

[wotacarryon]

I'm having the same problem too, tried both website and the app but still no joy. Hopefully eBay are aware of the problem and are sorting it.

[westyuk]

Ditto, not working on website or app

[1_silver-shop]

Exact same!!!! Total pain this time of year!! 😫😫

[westyuk]

Your update states you have maintenance on 13 Oct 2023. That's helpful to know !?

[wotacarryon]

Just managed to get my label, it buffered a bit so be patient, but at least it seems to be working now.

[natsh9180]

As of 18:24 both the website and the app are working but still "no services available".

[thisnthatbargains2014]

a bit glitchy but working for me now, refresh the page after each step may help load the next page gl

[edwardian-dreams]

Might be coincidence but got mine working after I updated the app

don't know how website users update 

[bennotbill]

We're lucky that eBay's EDD super algorithm is smart enough to take this mess up into consideration.

That was sarcasm in case you didn't realise.

Unless a rep actually comments that yes it really does. But though they have said it does allow for couriers problems, none have said it takes into consideration eBay's own problems.

On .com's forum a rep has already posted.............

"Sellers will be protected from tracking uploaded on time and validated defects"

I don't see anything similar here unless I missed it.

[marco@ebay]

Hi all,

This issue is now resolved, if you are still getting the same error, please let me know.

Thank you,

Marco

[westyuk]

All fix s now thanks

Steve

[vihan-2006]

no i've got the same problem 

[marco@ebay]

Hi vihan-2006, thanks for your reply.

Could you please confirm the item number, and share a screenshot of the error you are getting, so we can take further look for you please?

Thank you,

Marco