25-04-2024 7:45 PM
So I sold an item on Ebay which was listed with £2.94 evri postage cost, the buyer paid so all good, then when I printed the shipping label Ebay charged me £5.46 for the label! What the hell? Can I get this back and why did they charge it? Its never happened before?
25-04-2024 7:48 PM
The buyer must have lived in one of Evri's remote places.
Location Charge Postcodes | Delivery to Remote Locations | Evri
26-04-2024 8:06 AM
Most of those locations are cheaper with Yodel.
26-04-2024 8:22 AM
Royal Mail don't charge extra for remote postcode areas like couriers do.
You could cancel the label if it hasn't been scanned by the courier and buy a RM label instead.
But it will probably take a while to get refunded from eBay/packlink.
And you would be using a different postage method than you said in your listing which could annoy your buyer.