When i pay a refund, i am unable to mark the item as dispatched afterwards, how do i get round this?

[rontracksidene]

When i pay a refund, i am unable to mark the item as dispatched afterwards, how do i get round this?

[tressygirl]

This has to be done now, only on the Seller Hub

https://www.ebay.co.uk/sh/ovw

go to Orders >> Awaiting Postage / Print Postage label, and then click the box on the left of the item.

https://www.ebay.co.uk/sh/ord/?filter=status:AWAITING_SHIPMENT

From the Postage tab above, use the drop down menu there, if the option to mark as collected is not there, then select Mark as Paid and Mark as Dispatched.