Sold a dress delivery to Argos - item delivered

Sold a dress delivered correctly to Argos store .  I didn't get a code for my buyer she says she can't collect without it?  How can I get this retrospectively 

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Sold a dress delivery to Argos - item delivered

tobiasd4
Experienced Mentor

When argos log item in, ebay send collection code.

But others report that argos system is down today.

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Sold a dress delivery to Argos - item delivered

*vyolla*
Experienced Mentor

If you didn't add the eCP code to the label it's not possible to add it retrospectively.

 

If you bought a label via eBay it should be on there though. When the package arrives at the store the eCP code triggers a collection code to be sent to the buyer.

 

Did you buy your own label?

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