Contact ebay/raise a dispute

[justinalim0]

Hi, an item i ordered has never arrived and seller not responding to my msges. How do i contact eBay

[red_magpie]

It's all explained here:

Getting help when an item hasn't arrived: https://www.ebay.co.uk/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042

eBay's money back guarantee: https://pages.ebay.co.uk/ebay-money-back-guarantee/

[*vyolla*]

You don't need to contact eBay.

Is it now past the estimated delivery date showing on your order?

If so, open an eBay item not received claim to get a full refund, here:

https://www.ebay.co.uk/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=3&pos=1&qu...