26-03-2024 1:16 PM
Hi, an item i ordered has never arrived and seller not responding to my msges. How do i contact eBay
26-03-2024 1:18 PM
It's all explained here:
Getting help when an item hasn't arrived: https://www.ebay.co.uk/help/buying/returns-refunds/reporting-item-didnt-receive?id=4042eBay's money back guarantee: https://pages.ebay.co.uk/ebay-money-back-guarantee/
26-03-2024 1:19 PM
You don't need to contact eBay.
Is it now past the estimated delivery date showing on your order?
If so, open an eBay item not received claim to get a full refund, here:
https://www.ebay.co.uk/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=3&pos=1&qu...