Buying is refusing his parcel

I have sent this parcel to the address the buyer provided, though Parcel Force.

it has now been refused by the address twice. Please can anyone advise me on what to do next. As the buyer is now no longer communicating with me. I have sent them proof of delivery notices

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Buying is refusing his parcel

Well as ebay accept attempted delivery as delivered, then nothing really seller can do. If he opens a not received case it should close in your favour.

 

Even if returned to you, any refund should in my opinion, be after deducting the postage cost.

 

You do say the address the buyer provided, I hope thst was the same address provided by ebay with the payment details.

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Buying is refusing his parcel

tobiasd4
Experienced Mentor

Ebay say if buyer refuses parcel, you don't have to refund. 

Make sure you always add tracking to ebay when posting item and to any case.

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