This is a member to member forum. We are other buyers and sellers like you and can't investigate or resolve your complaint.
You need to contact the seller who sold the TV to you or, if it was an Ebay coupon/offer, contact Ebay.
Use the link below for an online chat or callback from Ebay Customer services.
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid
"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)