eBay

Payment Dispute · 16-07-2021

sahewitt36 · 29-05-2021

I have had a request from a buyer (in Italy sold through GSP) who wants to return an expensive electric breast pump because they've 'changed their mind". Am I right in thinking that even though this item was brand new, with the manufacturers tamper s...

Anybody else have issues with Packlink? · 03-05-2021

Currently trying to print postage labels through Packlink but getting an 'order not found' error on the majority I've tried. It's the message that has a picture of a parcel with a unhappy face!

Return of 'remorse buy' items · 07-12-2020

Looking for some help in locating something I clearly remember doing when I transferred to an eBay business account this September. I clearly remember being talked through the process for adding my personlised returns policy (for those items outside ...

Help Managing Returns · 07-09-2020

Hi All Hoping for some advice on how you would manage the following type of scenario (already spoken to Ebay customer service but I'm still not clear of my rights as a seller). So here are the details: I'm new to the eBay business selling account hav...

sahewitt36 · 29-05-2021

I've just found this on the Very website in the details for an electric breast pump: 'Non returnable under our Approval Guarantee, for reasons of health & hygiene' Do anyone know which part of consumer rights Very are using to make this statement? I'...

sahewitt36 · 03-05-2021

Packlink is the most convenient for me as it updates tracking automatically and the rates for medium parcels (2-5kg) is much cheaper than the post office

Re: Return of 'remorse buy' items · 07-12-2020

Those extracts are from eBays own polcies not my personal listings!! I found them following links in articles under the help section. 6 min article:6 min articleHow to handle a return request as a sellerSearch eBay Help...How to start resolving a ret...

Re: Return of 'remorse buy' items · 07-12-2020

So even if an items value has been depreciated due it being opened etc, you still have to accept it? That is not what eBays policy states. Here is an extract:You can choose whether to accept returns if a buyer changes their mind about a purchase. How...

Re: Help Managing Returns · 07-09-2020

Fingers crossed this is my experience going forward

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Payment Dispute

Return of an item classified as ‘personal hygiene’

Anybody else have issues with Packlink?

Return of 'remorse buy' items

Help Managing Returns

Re: Return of an item classified as ‘personal hygiene’

Re: Anybody else have issues with Packlink?

Re: Return of 'remorse buy' items

Re: Return of 'remorse buy' items

Re: Help Managing Returns