eBay

Hi, I have very few returns so is something I do not know a lot about however this is something I just do not understand.i sold an item, correctly described,correct condition etc,no error on my side at all, the buyer ordered the item in error as they...

I am a private seller and as eBay give me the option to not accept refunds and because of the loss to myself ie postage and packaging and being forced to give buyer their postage money it is something I do not offer , all my items are 100% authentic ...