eBay

I opened a case to return a counterfeit item and sent the item sign for on delivery to the address provided by eBay they have refused to accept so now I'm not sure what to do about my refund

Receive a counterfeit funko pop seller account says UK but PayPal said money was sent to China maybe?Items definitely a knock off box image is blurry and looks washed out and the quality pretty poor Not sure how to proceed with a refund since sending...