User Activity

I have just received an email, supposedly from eBay, notifying me that the payments procedure is changing, and instructing me to update my account details by 31 May. I am highly suspiscious of this, and assume it is not genuine. Grateful if someone c...
I ordered an item (two seperate orders) which I never received. I reported it to eBay, and have just received a message that the case has been closed. Do I automatically get a refund?