eBay

have returned faulty item ,seller has now receved item but my return status wont reckodnize my tracking number to up date my return ,it keeps saying the number is not valid

i purchased an item witch was sent to me damaged ,it was in a very good sturdy box and had buble wrap +outside card surounding it ,inside contents surounded by foam packing also wraped in manufactures wraping ,seller sayes he cant under stand it was ...