26-08-2025 8:27 PM
Hi, I bought a watch from an Irish seller, but unfortunately it has a warranty problem. It was after 30 days and watch has international guaranty, but the seller insisted to return them, as "it is our responsibility". I sent back with tracked mail, they received it, I can prove. But after they got it, no any answer for my letters and absolutely no communication. I tried eBay but it is after 30 days. I tried PayPal but it is after the time limit, too. It is technically a stolen 300 EUR watch, what could be the next step? Irish police or a the Irish consumer protection office?
I am sorry about eBay & PayPal, so I can make scamming and commit theft with no consequences? Great. eBay helps only police asking the user data, this user is a shop so all data is transparent, they have a registered net shop in Ireland Blessington (but the customer service doesn't answer for any call or letter, too).
29-08-2025 10:54 PM
So if PayPal can't help it is more than 180 days. You could go to Consumer Protection or to Citizens' Information in Ireland, but don't delay! They will also have time limits.
The last time I went to Consumer Protection in a foreign country, I began following their steps to take action and let the Seller know what I was doing. Sometimes communication improves when they know you are taking practical steps to recover your money.
30-08-2025 1:21 AM - edited 30-08-2025 1:29 AM
@style_wise wrote:So if PayPal can't help it is more than 180 days.
PayPal only allows 30 days from date of delivery for items not as described now. 180 days only applies to items not received and transactions not recognised/authorised.
30-08-2025 1:28 AM
If you are still within 120 days of purchase and you funded the purchase with a debit or credit card then you can contact your card issuer to file a chargeback.
07-09-2025 11:01 AM
As you are in Hungary and you purchased from [Eire] Ireland -
both are in EU, so have a look at the consumer rules/law within EU.