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[abbaorigonal]

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[plpmr · Accepted solution]

See -

https://community.ebay.co.uk/t5/Trust-Safety/what-if-a-ebay-employee-was-involved-in-seller-fraud/qa...

Everything else aside you need to be very careful with statements such as -

“it is as though the fraudulaent seller who I purchased from is actually one of the staff that works for ebay uk and is thwarting everyting about this case being resolved”

[john1297576]

Genuine messages will also come in the Message System, if not then it is a spoof and should be forwarded to spoof@ebay.com

[g1flx]

Hi I never ever ever ever ever responded to ebay from my own browser. I go to my eBay account and then go to messages and look from there. If it genuine you will see the same email there. If you can't see it then it more than likely to be a scam
Steve
PS I had to find out the hard way!!!

[tressygirl]

What was the message asking?

If there were any links in it do not click on them.

No one here can verify what you received was or was not a spoof ,  even addresses can be replicated,  but eBay Customer Services,   can verify this,   so contact them to confirm or deny they sent this to you to be sure.

To contact eBay Customer Services, type Advanced Search in to Help & Contact bar top of your eBay page. Scroll down to the bottom of that page, you will see Contact Us, and the option to use Live Chat, and sometimes, there is a Call Back system.

Both options will give you an approximate time you need to wait for a response from their team.