Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Can't type in help live chat or select an option
I really need to get in touch with eBay support over an issue with a buyer but I am unable to type or select the 'Ask us to call you' option in chat. I have tried on both the app and a laptop but the problem persists. I really need to get in touch wi...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Listings missing on dot com after adding GSP
I have started to add GSP to listings so my US customers can see tariffs up front. However some listings are showing on dot com others not I started several days ago so they should all be showing by now. There is a difference of about 200 in total li...
Anyone else experiencing EXTREME lag/slowdown when using eBay on desktop?
I'm finding eBay's desktop site so absurdly slow that it is becoming virtually unusable. A page take minutes to load - that's no exaggeration, I do mean minutes. Creating listings is an absolute nightmare, and takes so long that I feel like giving up...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Red Banner for Open Issue — But No Actual Issue on My Account (Over 30 Days, No Solution)
Hello eBay Community,I’m reaching out for help because I’ve had a persistent problem on my eBay account for over 30 days now, and despite multiple attempts to contact eBay Customer Service, there has been no resolution.Here’s the situation:A red bann...
Your app keeps freezing
Your app keeps freezing ive done everything ygats been asked and its still tge same
Item out of stock
Few days a go few of my listings went out of stock when i try to update the quantity it is loading and goes back to 0,been told by support that some other sellers have this issue.I'm going to loose my listings with sales history,anyone can suggest an...
I couldn't cancel an order, and now I can't get a refund because of eBay's fault.
A buyer made a mistake and bought my product, then requested a cancellation. I tried many times, but failed - eBay's fault. Now I can't get a refund - eBay's fault again. There is money in my account - that's not the problem. I tried over 10 times
Can't bid ! Getting error message.
Error message when bidding. To be honest, I can't be bothered to formally report it because eBay is a shambles. Not motivated to help. Just thought I'd mention it because I see that at least one other person has reported a similar problem and I suspe...
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
Switch off automatic re listing
I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...
Resolved! Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
Ebay App Issue - “Something Gone Wrong”
I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items
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