Is ComWales a part of eBay, and if it isn't why did eBay transfer me to that site

[jr5491]

I looked for a specific item on ebay; found it and then found I had to go through ComWales.

Bought the item; but it has not been delivered and its impossible to get any human response from that site (which is similar to ebay).

The purchase has not been recorded on ebay;  it has been recorded on ComWales, but there is absolutely no response from them.

I have now threatened them with the police if I don't hear back within a reasonable time but if anyone else can throe some light on the matter I would be grateful.

[arkwebus]

Threatened them with the police eh?  I'd guess it is a civil matter!

It might be worthwhile to try to understand how eBay works.  You search on eBay but eBay sells nothing.  They list the items and when you click to buy you are dealing with the seller.  In this case "Comwales".  You buy from them but pay through eBay. 

Whether or not you like Paypal if you pay by Paypal you get exceptional protection as a buyer.  If you do not pay through Paypal then I'm afraid youdo not. Comwales has a good amount of feedback [some 3000+] and a reasonable reputation [98%] there is no reason to think there is any kind of scam.  You probably just need to be patient in view of the circumstances

It is wise to understand that as advised the way eBay works is very precise. The buyers and sellers work to eBay's rules and cannot invent ways to do things to suit themselves. EBay may not - as you mention - be for you

@jr5491 

[jr5491]

You're right, Ebay may not be for me. I rather prefer commercial organisations that know how to communicate - which is at least a two way process.