21-07-2020 12:30 PM
As regards anything IT I am a complete idiot, so please treat me as such in any reply! Ebay have suggested that I review my security features. I've tried to do this but as it normally asks me to sign in as facebook I just go straight through without being asked for my password. However, I need to re-sign in to change things like my password etc, and it won't accept the password I originally set up for the account. When logged in as facebook I've been able to change my FB password, but that still doesn't get me to my original EB password! I've tried contacting Ebay direct to get help with this, but have just been going round in circles on their website and have been unable to either email them or indeed speak to an actual human being. Can somebody kindly help me.....in simple terms please?
Suggestion ... Log out, restart, ignore any alternative login options and sign in again normally with your usual Username or (email address) and Password to see if you can retrieve your old account/s ?.
It is also reported that logging into eBay accounts using the alternative Facebook/Apple/Google options often opens a New account with missing or erroneous account activity details.