Ebay hack attempt advice

[chorisia]

A week ago I received an email from ebay asking if I had accessed ebay from Barton Chester.i had not and changed my password and secret question and messaged ebay about this. i was told fifteen attempts had been made at my password ,they had not managed to change anything and my Paypal account was not accessed. Today I received another email from ebay again asking if I had accessed my ebay from Barton Chester. and was advised if nothing had been changed to change my password and no further action was needed!. I again contacted ebay by phone about this I was told I could not do any more than change my password and secret question. I am concerned about this any advice will be appreciated. I ran Malwarebytes and Total AV both free versions nothing was found on my PC. Is there any point in using a different browser? I am using google chrome. Should I change my email address at present using gmail, address which I cannot change. Thanks for any informed advice 

[red_magpie]

It's odd that a hacker should make such repeated attempts to access your account. They normally move on if they can't get in, and repeated attempts will draw attention to their own IP address. Anyway, Chester isn't exactly the Ukraine!

It sounds more like another member who thinks it's their account - they could have saved a login with a mis-typed their ID. Have you looked to see whether there's an account with a similar ID - especially in Chester!

Otherwise, eBay is correct that all you can do is change your passwords.