Ebay Trust and safety is asking me to provide a certificate of incorporation , but I am self-emplyed

[ckd3000]

Trust and Safety are asking me to provide them with a Certificate of Incorporation which is only issued once you register a Ltd company. I am self -employed and have told them that repeatedly , but they just don't understand what self-employment in the Uk is, they just repeat the same requirement- Certificate of Incorporation.   I am not legaly required to own a company in order to have a business account on Ebay. So I don't understand why are they so unprofessionl or why is Trust and Safety run by people who don't understand the issue?Any one has an advise on how to get through to them?

[john1297576]

It is so difficult to actually contact ebay to speak to someone who has the slightest idea of the Real World.

I suggest trying Live Chat and asking to speak to a Manager, as the agents on CS are unlikely to have a clue what you are talking about. There should be someone on duty who has some idea about the requirement for Sole Traders, and that you are NOT a Limited Company.

[fargvs]

As advised ... and make sure that your account setup clearly identifies you as a SOLE TRADER.

[red_magpie]

Why not try askimg this question on the business sellers board?

You may find that someone has had the same experience, and knows the answer.

[trendsdecor]

Thank you , I have menaged to resolve this