A Seller is using my home address! Help!

[henrriver_25]

I have been receiving a lot of Ebay Return Items to the same Seller over the past few months. I was able to look up one of the items and found that the Seller is using my home address in their business contact information.

I reported this Seller to Ebay (via the online seller report page) - now 3 times, in the past 2 weeks. And yet, I see no change - the Seller's page continues to show my home address - and I received another return item yesterday!

Ridiculous, Unacceptable!

Should I file a police or business bureau complaint? This is fraudulent behaviour as well as potential data privacy law issues - that Ebay does nothing to address.

[rusticrye]

Not sure why you're accepting packages that aren't addressed to you...?  You should be refusing them, or, at the very least, putting them back in the post with 'Not known at this addressed' written on them.

I'm also not sure why you haven't contacted the seller...? That would be the obvious thing to do, and something you should have done months ago. This is obviously a simple error (wrong house number or whatever entered into his registration details), because the seller will have to refund all those buyers when Ebay's tracking proves delivery back to his Ebay-registered address (currently your address).  So he'll have no money and no items.

If you get no response from the seller within a couple of days, contact Ebay (Help & Contact is at top and foot of any page). Use'Request a callback' rather than Live Chat.

@henrriver_25 

[henrriver_25]

I have tried contacting the seller via Ebay messages as well as directly to the email they show in their business details. No responses. I live in a postcode with very few houses - I asked my neighbourhood association if anyone on the estate has the name/business the packages are being addressed to. The answer is that addressee is not known within my postcode. I would understand a simple error in house number --- but, not house number, street and postcode. I've seen other threads that talk about Chinese sellers using fake UK addresses to mislead buyers.
I have no choice with the packages - I am not being asked to sign for them. They are being dropped on my doorstep. And I have to repeatedly go through the process of indicating NOT KNOWN AT THIS ADDRESS, etc... and then, take the packages to the post office. It's a tedious, annoying, time-wasting exercise that I have no time for.