A Seller is using my home address! Help!

[henrriver_25]

I have been receiving a lot of Ebay Return Items to the same Seller over the past few months. I was able to look up one of the items and found that the Seller is using my home address in their business contact information.

I reported this Seller to Ebay (via the online seller report page) - now 3 times, in the past 2 weeks. And yet, I see no change - the Seller's page continues to show my home address - and I received another return item yesterday!

Ridiculous, Unacceptable!

Should I file a police or business bureau complaint? This is fraudulent behaviour as well as potential data privacy law issues - that Ebay does nothing to address.

[john1297576]

I think you must SPEAK to someone at ebay and try to speak to a manager, rather than whoever answers the phone. Try early in the Morning and you may get Dublin, at least they speak English. If someone appreciates that this is likely to be a fraud, then they should act promptly. Alternatively try Live Chat. If not I would suggest you either speak to Trading Standards or the Police. At one time Police Stations had an Office specialising in Ebay Problems and Fraud. Using ordinary methods of reporting I doubt that they even get looked at.

[henrriver_25]

Thanks for the suggestion. I will try this.