Online help facility
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22-09-2024 9:55 AM
Good morning eBayers
Has anyone had issues with the help facility over the weekend?
I've been trying to speak with an agent since yesterday at roughly 4pm regarding an issue with a buyer.
The questions on the help bot are just going back and forth between two questions - pick an item you wish to speak about, I pick the item. Next, what would like to do? I answer speak with agent. Next, pick an item you wish to speak about and so on......
Any helpful suggestions would be much appreciated 🙏
Re: Online help facility
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22-09-2024 9:58 AM
Live chat has been removed from the options, hopefully temporarily but we don't know. You can try callback on here:
https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

