eBay

hnrmons · ‎15-03-2025

UNable to send combined invoices (or any invoices for the sold items.

Done this loads of times before

kat@ebay · ‎18-03-2025

Thank you for your post.

Ebay is aware of the issue with not being able to send combined invoices. Its currently been worked on to resolve. While we don't have an exact timeframe for the fix we will provide an update to the community as soon as we have it.

In the meantime sellers can refund postage to buyers after purchase.

Thank you,

Kat

hnrmons · ‎25-03-2025

I still seem to be unable to send combined invoices. Most people paid and I
refunded the extra postage. One person has still not paid and I'm still
unable to combine postage.
Also, I'm reluctant to start a new series of ebay auctions until this issue
is fixed.
Regards
Henry (hnrmons)

edwardian-dreams · ‎25-03-2025

You could cancel the orders and put the items together in one buy it now listing with combined postage cost

First let your buyer know it’s an eBay tech problem and would they mind purchasing again this way

kat@ebay · ‎25-03-2025

Hi @hnrmons ,

I understand how frustrating it can be when the buyers don't pay. Ebay is committed to resolving the issue with combining invoices as quickly as possible. We are continuing to link in with tech who are actively working on it. As soon as we have the update on the fix we will update the thread.

Thank you,

Kat

inpoughkeepsie · ‎26-03-2025

Greedbay have made up some extra rules to stop this work around, as this prevents them claiming the BPF on each purchase. Also, I am not holding my breath on this invoicing problem ever being fixed, the issue was raised over a month ago on another thread, same response, 'we are working on a fix'. I can smell something, but it isn't dog s&&t. I have said it before, Greedbay must have hired the most inept programming team on the planet if they are unable to sort the problem out, or are more than likely, deliberately ignoring the issue to keep on creaming the funds in from the BPF racket.