05-06-2025 6:29 PM
Hello,
Recently ebay.co.uk pages are freezing after I close an item's tracking popup or ‘use our app’ advert popup. A simple refresh (F5) fixes the problem but it would be nice if it didn’t happen.
Latest Firefox on Windows.
06-06-2025 2:48 PM
Hi runningpuff, thanks for your post.
If it is only happening with Firefox, this might be browser related, in that case we wouldn't be able to assist any further. However, if it happens with all browsers, please take a screenshot of the error in question upload it here, and we will take a further look for you no problem.
Thank you,
Marco
09-06-2025 7:27 AM
Thanks for the reply. I’ve changed nothing this end but am pleased to say that the problem has resolved itself.
09-06-2025 2:43 PM
Thanks for your reply and letting me know this is resolved now, runningpuff.
It looks like a browser only related issue, so when that happens clearing caches and cookies resolves it, or sometimes if just gets fixed by itself. If it happens again with other browser let us know, and we can report it to see if we can find anything from our end.
Thank you,
Marco