Nectar page disabled

[dirtyknees52]

My nectar page on eBay says temporarily disabled, go to Nectar customer services. I have tried every solution they have given to me, with the result being, my account is linked from their end with no problems. So the problem is at eBay end. Please can this be sorted out as it's been going on for too long, there was no reason to disable it.

[topclassneekcollects]

Hi Kat, I have the exact same issue. 

[footlong2006]

Hey Marco, can you help me again. My Nectar account page on eBay says temporarily disabled, go to Nectar customer services. Can you please help me? This is after ordering a new card. Thank you

[marco@ebay]

Hi footlong2006, thanks for your reply.

This is now resolved for you, if you go ahead and try again, that should work ok for you.

Thank you,

Marco

[jucklw01]

Hi 

The same thing is happening to me and I'm unable to use my points. Would you please be able to look into this for me too please? Many many thanks. 

Emma

[marco@ebay]

Hi jucklw01, thanks for your reply.

Are you having issues creating a voucher with your points or for now you're just getting the temporarily disabled issue? Please let me know.

Thank you,

Marco

[wetsnout]

Please can someone help me with this also. I have the same error message on my eBay account. 
kind regards 

Camilla 

[marco@ebay]

Hi wetsnout, thanks for your reply.

I've just reported this for you, and I will get back to here you as soon as I have further updates on this

Thank you,

Marco

[hardearnedphysiquez]

Hi Marco

I am getting this same issue where i am unable to link my new nectar card and it is saying temporarily disable. Could you look into this for me please as i have seen that you have managed to get this sorted for quite a few members.

Thank you

[wetsnout]

Hi Marco, any updates yet? 
kind regards 

[marco@ebay]

Hi wetsnout, thanks for your reply.

This is now resolved for you. If you go ahead and try again, that should work ok for you now.

Thank you,

Marco

[marco@ebay]

Hi hardearnedphysiquez, thanks for your reply.

This is also resolved for you. If you go ahead, and try again, that should work no problem for you.

Thank you,

Marco

[scaff-kenny]

Could someone help me out with the Nectar page disabled please ? I recently had a new card.

[stewart777]

Hi guys. I get an error message when I try to create a voucher from my Nectar points (We ran into a problem and can't create your voucher right now. Please try again later).

Some people have recommended unlinking my Nectar card and re-adding it, but there's no option anywhere to unlink it, there's just the option to create the voucher, so I'm completely stuck.

Could you refresh my account please, or perhaps unlink my Nectar card so I can re-link it?

Many thanks.

[marco@ebay]

Hi scaff-kenny, thanks for your reply.

I've just reported this for you, and as soon as I get more information on this, I will post back here to let you know once it is resolved.

Thank you,

Marco

[marco@ebay]

Hi stewart777, thanks for your reply.

Please note that this is being escalated for you by a different staff member already, and they will let you know once that's resolved for you on different post/thread.

To stick to our community rules and prevent this thread from going off topic, we would appreciate if you could add future replies on this to threads related to your query.

Thank you,

Marco

[bb86bartosz]

Hi i have same problem  with Nectar on ebay it shows disabled,anybody can help???

[marco@ebay]

Hi bb86bartosz, thanks for your reply.

This has been resolved for you now. If you go ahead and try again, that should work for you no problem.

Thank you,

Marco

[scaff-kenny]

All sorted. Thanks 👊



Sent from my Galaxy

[cromieee]

Mines the same how do i get this issue sorted 

[cromieee]

please can you help me i have the same issue