Messages page unable to be loaded

[derpybay]

Tried on 3 browsers (edge, chrome, firefox), 3 different accounts, and two different laptops.

All say something to the effect of: mesg.ebay.co.uk’s server IP address could not be found.

[derpybay]

I've now also tried the back way (logging into the American site) and this also didn't work.

[mikeyspiky200]

Yes I'm having the same problem on my end, I get the error message "DNS address could not be found" on all browsers.  Seems to be a technical error on eBay's end. Messages can still however be loaded on the mobile app, as a workaround for now.

[**peaseblossom** · Accepted solution]

I've just had this.   If you're replying to a message click on the person's ID in the message and use the contact link, top right of next page.   It goes back to "messages" and you can reply.

[derpybay]

Excellent, thank you. I knew there had to be some way of getting in. Ebay is like archaeology, they change things but they never actually remove anything. So this works https://www.ebay.co.uk/cnt/ViewMessage

[**peaseblossom**]

I'm going to keep that link.   It's sure to come in handy in future.    🙂