Help cant Unlink Nectar card

[tech_9474]

Help

I got a new nectar card  but I Cant seem to unlink the old card on my ebay it saying i need to contact the support team.

[dave@ebay]

Hi @tech_9474 

Ive asked our Nectar team to remove the old card for you. 

I'll let you know as soon as they come back to me. 

Thanks,

Dave

[dave@ebay]

Hi @tech_9474 

The old card has been removed. You can now log in and add the new one. 

Thanks,

Dave

[nini780_1]

Sure, here's the corrected message:

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Hi Dave,

I added my bank account on eBay, but it didn't get verified. I don't know why. I don't have the option to verify the bank by deposit. I also tried to add a new Citibank account, and the same issue occurred.

[dave@ebay]

Hi @nini780_1 

Unfortunately I cant help with verifying your account but if you reach out to Customer Support through the usual channels they will be able to review your account and tell you whats happening. 

Thanks,

Dave