Clock change bug? - Duration 7d + 1 hour

[wellingnorth]

Previously I understood that when the clocks changed your auction would still run for the full duration, so if I started an auction at 1700 today then taking into account the clocks going back it would finish at 1600 on the 27th.

However today I listed a 7 day auction at 1700 and it shows the finish time as 1700 on the 27th and on my active listings page the time left for the auction shows as 7 days and 59 minutes.

Is anyone else seeing this and is it a bug or a new way of dealing with the clock change?

(There was another recurring bug where trying to select a start time after the clock change the time kept jumping arround but that does now seem to have been fixed - if you select 2000 on the 27th it first of all says 2000 BST but then after a few seconds the BST switches to say GMT)

[kat@ebay]

Hi @wellingnorth ,

Thank you. I appreciate the daylight savings has now already come into effect but I will make sure the tech team are aware of the end times of the example listing we had provided them with.

Thank you,

Kat

[ett1954]

kat@ebay  Kat I realise you are between a rock and a hard place in situations like this and appreciate you can only act as a conduit for information you receive.  I am also sure you are as equally frustrated as sellers on these occasions.  Your role in alerting relevant teams of issues is appreciated and I personally thank you for this.  This is however the second consecutive time this has now happened and eBay were forewarned of the potential issue back in February.  Combine this with the debacle last February with the leap year causing confusion across the globe and I think we can only come to the conclusion that one or more of the following applies:

The 'tech team' are incapable of fixing this 'head-scratching' issue even though it ran for years seamlessly.  (I guess all the long-service developers were got rid of in the last employee lay-offs.)

The 'tech team' are understaffed to deal with all the site issues these days.

The 'tech team' consider this a triviality not to be bothered with.

The 'tech-team' doesn't exist.

How about this for a solution: Simply re-write the rules for clock changes so that clock changes cause no change to the 24-hour clock setting (same as for automatic relists etc.).  This is what has happened for the last year anyway and it would at least allow sellers to know where they stand going forward this coming October.  This would be a quick easy fix  with no involvement from the tech team needed.  The 'tech team' can then focus on dealing with the next leap year.