Cannot open app or via e mails message of technical issues try later

[neeue-0]

Cannot open app or enter via e mail messages from e bay keep getting not working technical issues and try again later

[tressygirl]

This announcement was made by a Community Manager a few days ago relating to app users.

The latest eBay app version is no longer compatible with android 9 and below. It actually requires OS android 10 and above. If you have another device with android 10 and above you can check the most recently updated eBay app version and see if you can view images.

If you are using OS android 10 and above and still have issues with viewing images on the app please let me know. State what version you use and type of device and I'll have it looked into further by tech.

@neeue-0 

[kat@ebay]

Hi @neeue-0 ,

To add to the advice already given. As part of our latest update, versions 6.191 and older of the eBay app are no longer supported by devices not using iOS 17 and Android 10. Earlier operating systems date back several years and are now no longer able to support the latest eBay experience.

If you’re unable to update because your phone is not using iOS 17 and Android 10, you can still continue to use eBay via ebay.co.uk on your mobile or desktop browser.  Please see more details here.

Thank you,

Kat