Hi @neeue-0 ,
To add to the advice already given. As part of our latest update, versions 6.191 and older of the eBay app are no longer supported by devices not using iOS 17 and Android 10. Earlier operating systems date back several years and are now no longer able to support the latest eBay experience.
If you’re unable to update because your phone is not using iOS 17 and Android 10, you can still continue to use eBay via ebay.co.uk on your mobile or desktop browser. Please see more details here.
Thank you,
Kat
I am currently out of the office and will return on the 3rd of June. Please expect a delay in my reply