Cannot create Nectar vouchers

[rubygloom2015]

I keep receiving the message, 'We ran into a problem and can't create your voucher right now. Please try again later.' when trying to convert my points... Its now 'later' and nothing has changed, any help would be greatly appreciated. 

[spocks_sister]

Me too!

[ccdjm]

yep, working now

[dave@ebay]

Hi All, 

Thanks for the updates. 

Tech have also confirmed this issue has been resolved. I'll keep an eye on these threads for a while to make sure there are no new reports.

Thanks,

Dave

[steelstump]

Hi Dave

Just to advise I'm getting the error message mentioned in this thread if you could look into it please.

Thanks!

[sbjm.yang]

Hi Dave,

I seem to be having the same issue here. Please could ou have a look into it.

Many thanks in advance!

[dave@ebay]

Hi @steelstump 

Ive escalated this to be reviewed, Ill come back to you as soon as I have an update. 

Thanks,

Dave

[dave@ebay]

Hi @sbjm.yang 

Ive also escalated this one to be reviewed. Ill let you know as soon as I have an update.

Thanks,

Dave

[thehappymuppet]

I can't create a voucher either today so it's not resolved. 

[thehappymuppet]

It's still not working. I tried today. Thank you 

[jeffalbertson]

Yep, having the same problem too. I keep getting "We ran into a problem and can't create your voucher right now. Please try again later."

[str5747]

Also have same issue. Clearly from what you say it's an ebay issue. I wonder if you could work your same magic as last time to gte it working again. Lot's of discounts end tomorrow and without the voucher I can't buy anything.

[massum1987]

Same issue here 

[lmacakeboss]

Same issue, I am getting the error message too!

[lmacakeboss]

Is this issue any closer to being resolved?

[dave@ebay]

Hi @steelstump 

The Nectar team checked your account and cannot find any issues on this side. If you're still getting the error it might be worth reaching out to Nectar customer support, there might be an issue on that side. 

Thanks,

Dave

[dave@ebay]

Hi @sbjm.yang 

The Nectar team were unable to find any issues with your account, if you're still having issues with vouchers it might be worth reaching to Nectar customer support to have them review your account. 

Thanks,

Dave

[majiewilson38]

I'm having the same problem too

[str5747]

Hi Dave.

I have just been on to nectar for last 30mins. After much resetting and relinking, they say the problem is at your end and that your having technical issues. I see from your posts above that this is not a new issue for ebay and that the problem lay with an ebay technical issue. Maybe it's an issue again...?

Just a side note, I ended up buying something from argos instead of ebay because of this. Their nectar system works 100%.

[danten3]

Hi Dave,

I'm getting the same error whilst trying to create a voucher on eBay using my nectar points. 

Any ideas how to fix this please?

Danten3

[majiewilson38]

I've spoken to  Nectar today and they said so many people have contacted them about this that they spoke to Ebay on the 16th of April and Ebay have said it will take 72 hours to fix the problem