@leawhit50 wrote:
I have issues with a buyer who bought something from me for over £250. Long story short i put in a case and so did the buyer.
Ebay went in the sellers favour and I was requested to refund the seller however there was still a case open.
Long story short but I was a day out from sending the return lable because I presumed no action would happen whilst the case was open.
Ebay say the buyer can now keep the item and the refund and told me to ask the seller for the item back.
The seller is refusing.
Is there anything I can do about this?
Your post is rather confusing as you keep referring to the buyer as the seller.
What case did you open? There is no case that a seller can open with eBay until the item is returned.
If the buyer is now refusing to return the item then, unfortunately, there isn't a great deal that you can do. Have you offered to send them a prepaid return label?
