cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Account Suspended Without Clear Reason – Requesting Guidance and Review

Hello,

My name is Muqaddas Fatima and I am reaching out regarding the recent suspension of my eBay account under the username Buyshire-ltd. I wanted to share my situation here in the community in the hope of receiving some guidance and clarity, as this has been a very discouraging experience for me as a new business seller.

When I first registered my account, I listed only three to four items. There were no sales made, no outstanding balances, and no violations of policy that I am aware of. The account was created under my limited company, in which I am a 50% shareholder, and all the required details were provided correctly at the time of registration. Despite this, my account was restricted soon after, and then permanently suspended.

The suspension notice I received stated that the decision was made due to “recent account activity.” Unfortunately, this was never explained further, and I have not been given a clear reason that I can understand. I do have receipts for the products I listed, and I have been transparent in the setup and operation of the account. For a legitimate business in its very early stages, being suspended without a proper explanation feels deeply unfair and damaging.

I truly value eBay as a marketplace and I want the opportunity to contribute to the community as a seller. I am committed to following eBay’s policies, and all I ask for is a fair chance to prove the legitimacy of my business. I hope that by raising this matter here, someone may be able to provide guidance on how I can move forward, or at least help me understand why this suspension occurred despite full compliance on my part.

Thank you for taking the time to read my post. I greatly appreciate any advice, support, or direction that the community can offer.

Kind regards,
Muqaddas Fatima

Message 1 of 4
See Most Recent
3 REPLIES 3

Account Suspended Without Clear Reason – Requesting Guidance and Review

plpmr
Experienced Mentor

these are the UK boards and you are in United States, best log into your designated site -  https://www.ebay.com/

Message 2 of 4
See Most Recent

Account Suspended Without Clear Reason – Requesting Guidance and Review

Same thing happened with me, but I did not list any thing, just created the account and after 10 mins got an email saying, that account is restricted. I requested a call from ebay, told them everything, they asked few questions. I answered them, and then they told me that account is permanently banned. I asked why, they said they can’t give the reason and dropped the call. I don’t understand what just happened, I was completely shocked. In 15 mins i created and the account got a permanent ban. I am still not able to process this whole thing. Can someone please help me out to sort this problem. Thanks and Regards

Message 3 of 4
See Most Recent

Account Suspended Without Clear Reason – Requesting Guidance and Review

A permanent ban from ebay cannot be sorted, it just has to be accepted.

Message 4 of 4
See Most Recent
Got technical related questions? Start here: