2024 purchase history missing

It appears my 2024 purchases have vanished 2025 and 2023 and all previous years are there.l

need to return an item under warranty.

Anyone?

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2024 purchase history missing

Which device or browser are you using?

 

If the app or mobile browser, switch if you can to a laptop / PC and use Chrome,  that seems to work well with eBay. 

 

Clearing cache and cookies there,  switching off completely, and then logging back on,  may help too.

 

@dickdark 

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2024 purchase history missing

Is it possible some of those purchases were made using a different eBay account?

 

Can you see feedback for those purchases in your feedback received or left for others?

 

Can you search your Purchase History by item title keyword and find the transaction that way? In some situations the history by year may not show every transaction.

 

If you are certain you made those purchases using this account but you are unable to see them in your Purchase History, you can request a report from eBay of your purchases by date range here:

 

https://www.sarweb.ebay.co.uk/sar

 

Reports take a week to generate, then you must use the link within another week or the link expires.

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