unpaid items

[wharfedalewakey]

hi i have a buyer who bid for  a item on the 7 4 20   and not paid yet   i have sent him a number of invoices  with postage discount   and still no payment    he bought 3 lots   1 of which was buy it now  and paid for that but  still owes  £21  have sent messages  and always tried to help him    would it be better just to cancel orders and refund him  what he has paid   to be honest  seems like a time waster 

[tressygirl]

Have you allowed a time for them to pay?  You sell every day so I cannot tell which items are  of this concern.

eBay allow 48 hours for a buyer to pay,  most sellers will allow a little longer.

If a reasonable time has passed this,  then you have to open unpaid cases from the Resolution Centre ,  link at foot of most pages.  Close the case on day 5,  your seller fee is refunded, buyer gets a non payment strike,  and only then,  are you safe to relist those items.  

[wharfedalewakey]

won item on 7 april its now 11 april

[tressygirl]

Sorry missed that clear fact on your opening post!! So I would suggest if payment is not forthcoming later today, thenn op0en those unpaid item cases.

[vijorey]

@tressygirl

Not your fault, I thought the same as OP said the buyer BID on an item, no mention of winning...a lot of difference...

[tressygirl]

I would go to Specsavers, but with current outside conditions .......... !

[vijorey]

Stick with the ones you have got...you are doing fine...not worth the risk!!....

[wharfedalewakey]

have sent him a message saying this is a polite request for the outstanding payment otherwise i will have to send the i item he has won and paid for like im obliged to do and said if theres a problem let me know cant be fairer than that

[tressygirl]

edited... mis read

[vijorey]

@tressygirl

OP...second line down..he bought 3 lots 1 of which was buy it now and paid for.....