sending item with new seller payment pending

[longworth42]

Guidance please for a new seller who has 'payment pending' in PayPal account.   Should the item be sent before the pendin time is up?

Thank you.

[john1297576 · Accepted solution]

You need to understand why it is Pending. If it is being Held for 21days then that is the Hold on Money of New Sellers. You won't get it released early by delaying posting.

Does Paypal Say to Post that is the important thing, not posting and you will have a buyer opening a case for a refund and possibly bad feedback..

[**peaseblossom**]

It depends on why it's pending.  

They may need to confirm their email address for the money to come through.  Paypal account > click on the cog icon, top right > Email.

But if it's on hold they are supposed to send item first.