fee

why have I been charged fees when I haven't used eBay this month

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Answers (3)

Answers (3)

Click on the invoice in your Ebay account. It will tell you exactly what the fees are for - invoices are fully itemised.

 

When you sell an item, the selling fee is immediately charged to your account. If the buyer doesn't pay, you have to let Ebay know, by opening an Unpaid Item case (which you have to do within 32 days of purchase), and by closing the case as 'unpaid' after 4 full days. That will credit the selling fee back to your Ebay account, and give the non-payer a UI strike on their account. Only then are you free to safely relist. You should also add the non-payer's Ebay ID to your Blocked Bidders List so they can't mess you around again.

 

Everything you need to know about selling on Ebay, including when fees are applied to your account, and what to do when a buyer doesn't pay, is in the Seller Centre (link at foot of any page). You also have the Help pages with their integral search to refer to (links at top and foot of any page).

 

@dan1991b 

you sold a phone 16th April

 

 

you are invoiced mid month for all sales in the previous 30/31 days

 

 

the fee is for the phone

 

 

go to :-

 

 

my ebay >>> account tab >>> seller account

 

 

to see a break down

arkwebus
Experienced Mentor

You sold a phone in April.  The fee is payable even if they did not pay unless you opened a non-payment case at that time

 

If you did not then you may just be in time to do so.  Go to the resolution centre [link below] now and open the case. Close after 4 days for a fee credit

 

@dan1991b