Were is my money now

[bookishman]

Some 14 days ago I sold 5 items through my shop, I have never received anything, total money involved £155.

I was under the wonderful new money system the wonderful eBay had started.

Why haven't I received my money yet?

I have since closed my shop for the time being, intending to start again next year.

I know it cannot be an eBays fault as they are perfect in every way.

It cannot be PayPal as we are no longer allowed to mention them.

So it must be my fault.

So my question is  -  where is my money, what did I do wrong.

[pixiesen2012 · Accepted solution]

you are still mentioning paypal when they have nothing to do with your payments now,

your payments are being processed by a company called adyen on ebays behalf

your money is being held by ebay because you have an open case,

if the case is found in the buyers favour you won't receive that money and ebay will charge you for  the rest of the refund,

you have been told several times what has happened and to contact ebay for more information,

for more information read here:-

https://www.ebay.co.uk/help/selling/getting-paid/handling-payment-disputes-managed-payments-seller?i...

[papso22]

Are these the first things you have sold since being on Managed Payments?

[bookishman]

No, I have sold a number of items over the last few months.
One thing I did not mention is that PayPal have sent my bank codes which I have picked up and I have bought a number of items in the same time and the money has gone out of my bank within minutes.

[pixiesen2012]

you buy with paypal still, you just don't get paid through paypal any more