Unfortunately, we're unable to verify your identity. To learn more, you can contact us

Hello, I recently moved from the UK to Australia, and I can´t sell anything because appears the message "Unfortunately, we're unable to verify your identity. To learn more, you can contact us" and aumoatically redirects me to ebay.co.uk. I allready changed all my addresses but it still happens. Anyone knows how to solve this?

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Answers (1)

Answers (1)

You need to contact Ebay. Help & Contact is at top and foot of any page.

 

Your options are Live Chat, or Request-a-Callback (Ebay can't be contacted by phone at present, due to Covid-related staff shortages). I would opt for the latter.

 

@urbandecoration