Undeserved negative feedback

[*susiesue*]

Hi 

Today I received my first negative feedback.

I opened an unpaid item case after 48 hours of the sale ending, the buyer paid yesterday and I posted it today.

The buyer has left negative feedback.

I had an online chat with eBay and she said she could not remove feedback, I have to use the Seller Central feedback revision form.

I've done that but there is nowhere to enter the reason why I think it's unfair.

Is there anything else I can do? 

I have over 1300 positive feedbacks I'm completely devastated.

[*susiesue*]

If eBay refuse to remove it I'll do that.

[*susiesue*]

UPDATE..I found the form and had a proper look, there is a place to put my side of the story and apparently eBay responds within 8 hours, I won't hold my breath!

[Anonymous]

Good Luck

[*susiesue*]

Well I've heard back from eBay ..
We’ve looked carefully at this feedback and see that it doesn’t qualify for removal.

Feedback is a way to let our members share their experiences with other members. Feedback that breaches the feedback policy may be removed by eBay. We won't remove feedback on the grounds that a seller believes a comment is untrue or undeserved.

I'm crushed

[plpmr]

don't waste a feedback revision request unless the buyer has agreed as all it's is a direct request to the buyer to change their feedback.

[*susiesue*]

The form I used is a new thing in Seller Central, it seems we no longer contact eBay to ask to have unfair feedback removed, it's all automated and there's nowhere to explain why it's unfair.
I won't send the buyer a revision request, I will not deal with anyone so unreasonable