30-05-2020 8:21 AM
Hi
I sold an item three days ago and the buyer has neither paid nor responded to requests for payment. My problem is that, shortly after that auction ended, he logged multiple bids on other listings of mine. In these circumstances, I have no wish to sell to this individual. However, as I understand it, eBay will charge me a fee if I cancel the bids the buyer made after the first auction ended. I appreciate that the buyer may have decided to await the outcome of the remaining auctions (most of which end just under a week after his winning bid) but, even if that is the case, the absence of any communication from him makes me reluctant to complete any further transactions, assuming, of course, he wins any of the items and pays for them.
Any advice would be most appreciated.
Jim
3 days after a sale is not a long time to wait for payment, eBay do allow 48 hours , and most sellers do allow a little longer.
If this buyer is bidding on other items, then they may well be waiting to buy and pay altogether, when are these auctions ending.?
Yes, if you cancel those bids, and receive no other on the item, then you will be charged a seller fee on the highest bid which might not yet be showing.
Allow them to win and see if they pay, unfortunately there are some late payers, and some who do not communicate well .
If a long time passes with a non payment just open an unpaid item case in the Resolution Centre , close on day 5, seller fee refunded and buyer gets a strike, they are only allowed one.
Put all non payers on your blocked buyers list so they do not return. Account tab >> Site Preferences >> Buyer Requirements >> Block Buyers who .....