06-06-2020 4:14 PM - edited 06-06-2020 6:15 PM
thanks for your help, you have a great community here. Good luck
you are trading on a private account thereby denying your buyers they legal rights,
ebay won't remove the feedback as it doesn't break any rules,
you don't have a 'shop' on ebay, so stating they are banned from shopping in your shop just looks silly